Frequently Asked Questions

You are coming to us to take care of your vacation. We completely understand and respect the enormity and importance of the task at hand. It isn’t every day, or every year, or every lifetime that you go to an exciting faraway destination, experience the local culture and cuisine, and do so while riding a bike. We are highly motivated to get your vacation perfect, and want you to have a clear view into what we are providing to you.  Please review the below questions and answers.  And feel free to reach out to us anytime with questions.

About Outfitter Bicycle Tours

What is a self-guided bike tour?

Premium self-guided cycling with local support: that’s the short version. You choose your own start date. That’s the biggest difference between us and many self-guided operators, who lock you into a set calendar or a required start on a certain day of the week. We can also customize our suggested itineraries to fit your calendar or tour preferences, just ask. From there, you get up in the morning when you want, ride at your own pace on routes we’ve created in RideWithGPS, and stay at trusted hotels we’ve booked for you. No group of people you don’t know, no fixed departure to build your travel plans around. A local concierge, your local friend for the time on tour, meets you on day one, sets up your bike, and stays on call for routing help, restaurant tips, and anything mechanical. Your luggage moves ahead of you to the next hotel every day. It’s independent travel with a safety net, not a DIY trip you’re figuring out on your own. Read more in Experience the Freedom of a Self-Guided France Bike Tour, or browse our self-guided tours.

What's the difference between a guided and self-guided tour?

On a guided tour, you ride with one of our professional tour leaders and a support van, on set dates each year, our Tour de France trip runs every July, for example. On a self-guided tour, you name your own start date. It’s just you (or your private group), a local concierge on call like a friend who happens to live there, and a route we’ve built for you. Both include lodging, breakfast, most dinners, and daily luggage transfers. The guided tours include a leader riding alongside you every day; the self-guided version gives you the freedom to go when you want, at your own pace.

Do you actually organize these tours, or are you an agent?

We curate all tours in-house. We are not a tour wholesaler; we work closely with locals who live in the destinations. We work with local guides at every destination and keep quality consistent across every tour, built on nearly 30 years of experience.

Where do you run tours?

A Tuscany cycling vacation or a Provence cycling tour are our two most popular, alongside Burgundy wine-country cycling, the Dordogne, and the French Alps in France; Piemonte alongside Tuscany in Italy; Spain (Andalusia, via our La Vuelta a España tour); and European-style cycling close to home in Asheville, North Carolina, in the Blue Ridge Mountains. Plus guided spectator tours around the Tour de France, La Vuelta a España, and Giro d’Italia.

Should I choose Tuscany or Provence for a cycling vacation?

Both are excellent, and the choice usually comes down to what you want more of. Tuscany leans toward hill towns, Chianti vineyards, and classic Italian food, with more climbing on the terrain. Provence leans toward lavender routes in season, wine country, and a slightly gentler ride overall. If you can’t decide, both are available as self-guided trips where you set your own dates, so the terrain and scenery are the real tiebreakers, not the calendar.

How do your cycling destinations compare?
A quick side-by-side, since this is one of the most common questions before booking:

Destination Best season Terrain Known for Typical trip length
Tuscany April–June, Sept–Oct Hilly; Relaxed to Aggressive options Chianti vineyards, hill towns, Renaissance art and food 5–10 days
Provence April–June, Sept–Oct (lavender peaks late June–July) Rolling, with real climbing in the Luberon Lavender fields in season, hill villages, wine 5–10 days
Burgundy May–October, harvest season Sept–Oct Gentler, vineyard roads Wine routes, Beaune, tasting-focused itineraries 5–10 days
Dordogne April through June then September & October Moderate, river valley roads River valleys, castles, prehistoric caves 5–10 days
Asheville April–June, Sept–Oct (fall foliage) Blue Ridge Mountain climbs Blue Ridge Parkway, Appalachian culture, breweries 5–10 days

E-bikes are available at every destination. All five destinations offer Relaxed through Aggressive itinerary options, so terrain above reflects general character, not a hard difficulty ceiling.

Finding Your Fit

What sort of people go on your trips?

Guests have come from North America, South America, Europe, Asia, and Australia, ranging in age from 10 to 82. It’s an adventure vacation more than a cycling race: the common thread is a love of adventure, good food, and being outside, not necessarily serious cycling experience. Our guided tours in particular are built to be unintimidating and friendly. You don’t need to be an avid cyclist to enjoy one, and if you are one, we’ll challenge you. Read what our guests say in their Testimonials.

I'm not an avid cyclist. Will I be fit enough?

Beginners complete both guided and self-guided tours all the time. Check the daily terrain and distances on the itinerary page before you book, so you know what you’re signing up for. Self-guided tours give you the most freedom to ride at your own pace, and our guided tours run a support van so you can hop off and ride along if a climb isn’t for you that day.

I am an avid cyclist. Will I be challenged?

Yes. Anything not marked “Relaxed” is a real challenge, and our “Aggressive” self-guided itineraries are genuinely rigorous. If you’re the strongest rider in a mixed group, ask us about extending your daily distance with additional routes.

How many miles per day do guests typically cycle?

The miles per day vary widely depending on the destination and difficulty level of the tour being enjoyed. On many of our destinations, we have Relaxed, Standard, and Aggressive itineraries. And the riding distances between destinations vary depending on the terrain. For example, our Tuscany Relaxed tours have approximately 30km/20mi per day in the Tuscan hills, whereas a relaxed tour in sunny Provence averages about 45km/30mi of riding per day. Also, many of the itineraries offer ride extensions for those interested in longer rides. Ask us about those options!  And look closely at the itinerary pages for ride distances.

Can you accommodate special dietary requirements?

Yes. Let us know in writing when you register, and we’ll make sure it’s handled at every meal we provide.

Is self-guided cycling good for couples?

Yes, it’s one of the most common ways people travel with us. You set the pace together rather than keeping up with a group, and if one of you wants to push harder on a given day, the route and support are flexible enough to handle that without splitting up the trip. Our Tuscany self-guided tours and Provence self-guided tours are two of our most popular for couples.

Can someone who doesn't cycle come along?

Yes, non-riders are welcome on any of our guided tours. They can join the support van, meet the group at hotels and meals, and take part in everything off the bike. Self-guided tours can work well for mixed groups too, since a non-cyclist can meet you at the next hotel or join for parts of the route. On self-guided tours, we only ask that non-riders arrange their own transportation, commonly a rental car.

How Self-Guided Support Works

What does the local guide or concierge provide?

Think of it as having a good friend who happens to be a local at your tour destination. Your concierge greets you on arrival, sets up your bikes, and handles luggage transfers between hotels every day. They’re on call by phone throughout the trip for mechanical issues, restaurant recommendations, and routing help, whatever comes up.

How does navigation work on a self-guided tour?

We use RideWithGPS on every tour, guided and self-guided. Your routes are pre-loaded and turn-by-turn, so you follow along on your own phone or GPS device; we don’t issue GPS units directly, but the app works on whatever you’re already carrying. On a self-guided tour, your concierge, your local friend for the week, is a phone call away if you get turned around. No paper maps, no guesswork.

How does luggage transfer work?

Leave your bag at the hotel in the morning with your provided OBT luggage tags, ride, and it’s waiting at the next hotel by the time you check in. Every day, every tour, guided or self-guided.

Are self-guided bike tours safe? What happens if I have a mechanical issue?

Yes. You’re never actually on your own out there, even though nobody’s riding next to you. Call your local concierge, your local friend for the duration of the tour, and they’ll walk you through a fix over the phone, arrange a repair, or come get you if it’s serious.

Bikes & E-Bikes

What type of bikes do you rent?

Hybrids, road bikes, and mountain bikes where the terrain calls for it, plus e-bikes. We even have gravel bikes in some destinations.

Do you offer e-bikes? How are they different from a road bike?

Yes, at every destination we run tours. An e-bike adds an electric motor that assists your pedaling, so you can keep up with a stronger rider in your group or cover more distance in a day without the same physical output a standard road bike requires. We have hybrid-style eBikes, and at some destinations eRoad bikes too.

Can I bring my own bike?

Yes, and we especially recommend it for our mountain tours. Ask us for a packing guide.

What should I pack for a European cycling trip?

Your Tour Packet includes a full packing list specific to your tour, but the general essentials: padded cycling shorts, a lightweight rain layer, layers for variable weather, comfortable off-bike shoes for evenings, and a reusable water bottle. Beyond that, pack like you would for any European trip, adapters, a day bag, and clothing that works for both a bike ride and a nice dinner. If you’re bringing your own bike, a proper bike case or travel bag is worth sorting out well before departure.

Accommodations & Group Size

What kind of accommodations do you use?

Very nice 3-star hotels blended with excellent 4-star properties, hand-picked for comfort and value. On self-guided tours, you can upgrade to a 4- or 5-star property for a custom price, depending on availability.

How do you handle single room occupancy?

A single supplement applies, priced on each itinerary, to cover the cost of a room you’re not sharing.

Are self-guided tours available for solo travelers?

Yes, though standard pricing doesn’t apply. We’ll put together a custom quote for you.

Is this a group tour, or is it private?

Self-guided tours are private by default, it’s just you and whoever you’re traveling with. Guided tours run in small groups, typically capped at 16, though we’ll expand to 24 when demand, accommodations, and guiding support all line up. If you want a fully private guided tour, ask us, we can build that too.

Booking, Pricing & Policies

What's included in the price?
  • Accommodation: all hotels, mostly high-end 3- and 4-star, with custom upgrades available on request
  • Meals: breakfast daily, plus some dinners as listed on each tour’s itinerary page, no lunches
  • Luggage transfers: daily, hotel to hotel
  • Tour Packet: your comprehensive source for everything about the trip, guide contact information, suggested pre-tour reading, daily itinerary with linked RideWithGPS routes, packing list, and more
  • Routing: detailed RideWithGPS routes loaded to your phone or GPS device
  • Schwag: an OBT cycling jersey, luggage tags, and a few other extras; many tours also include a supplementary local guidebook, referenced in your Tour Packet
  • Guide support throughout: on self-guided tours, a local guide sets up your bike, helps with routing, and is on call for anything from a flat tire to a rain-day change of plans; on guided tours, that same support rides with you, plus a support van and mechanical help on the road

Specific tours add more, our Tour de France trip includes race-day guidance on top of all this, for example. Check the individual tour page for tour-specific extras.

What's not included?

Getting yourself to the start of the tour and home from the finish. A rental bike, if you’re not bringing your own, though we have rentals available to add. Travel and health insurance, though you can add it during booking. And admission to sightseeing venues, unless a specific stop is called out as included on the itinerary.

How do I book? And what is the deposit?

On each itinerary page there is a Book Now link. Click that and complete the form. Each participant must book. There is a US$1,000 deposit for each booking, per person.

How far in advance should I book?

Our guided tours often sell out months ahead of time since groups are small. For self-guided tours, book around six months out if you want your first choice of hotels, though three to four months is typical. Peak season runs April through October, with June through September the busiest.

What's your cancellation policy?

Deposits are refundable up to 60 days before your tour, minus a $400 cancellation fee. Final payment is due 60 days before your tour starts. Between 60 and 30 days out, half the tour fee is refundable. Inside 30 days, there’s no refund. Full terms live in our Terms & Conditions.

Do you offer travel insurance?

Yes, and we encourage it; it’s especially worth adding for international travel. You can add trip insurance during the booking process.

Spectator Tours

Do you run tours around the Tour de France, La Vuelta a España, or Giro d'Italia?

Yes, all three are real, live, guided spectator tours. Our Tour de France tour runs every July, watching race stages in person and riding some of the same roads yourself, and it’s one of the trips guests come back for year after year. We also commonly run Giro d’Italia and La Vuelta a España spectator tours, depending on the year. On the 2026 Vuelta tour we just ran, 10 of the 12 guests were repeat guests.

Still Have Questions?

Email us at info@outfittertours.com or call 1.877.275.9241. We’ll get back to you.

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