Guest Testimonials

We take the feedback from our guests seriously and are always looking to improve our tours. We love hearing back from them and are proud to say that the feedback is excellent. Here are some words we have received from our guests.

If you’d like to add a review, check out our review pages on Facebook, Google, and Bike Tour Reviews.

“Outfitters provided high-touch, personalized service when planning our guided tour to Chianti, Italy. Our guide, Bruno, was a world class rider and knew the region like his own back yard. Road support was always minutes away, whether we needed it or not. An e-bike was magically delivered to my 11-year-old daughter on day 3, when the climbs had become too difficult for her. We had wonderful service and support from Outfitters and I highly recommend them.”

Christina C.

Guided Family Tour in Tuscany

“WOW! WHAT AN INCREDIBLE ADVENTURE!!! Jamie and Joy Gilpin – along with their staff members – created one of the most memorable bike adventures we’ve ever experienced. My husband and I have had the very good fortune of biking all over the world, which should underscore how well planned and organized Outfitter Bicycle Tours is! Every detail was considered, from the exceptional accommodations at every turn….to the expert mechanical experience….to the enormous amount of fun and laughs we had with all who joined us. In fact, we are already planning our next bike tour with Jamie and Joy…We can’t wait! HIGHLY recommend Outfitter Bicycle Tours!!”

Misty M.

Self Guided Tour in Provence & Guided Tour in the French Alps

“We did a relaxed bike tour around Provence, France. It was fantastic! OBT and Jamie had everything organized for us. Our self-guided tour was well mapped out, and we were able to cycle at our leisure and take in the spectacular landscape. We stopped along the way and soaked in the beautiful French countryside. We were warmly welcomed at the hotels and inns that OBT organized for our tour. We had a ‘concierge’ who was very knowledgeable, spoke English fluently, and was available to us daily. We loved our bicycle tour….I wish it could have gone on longer. I highly recommend OBT for any bicycle tour. OBT is very accommodating, responsive and attentive; it was very easy to plan a trip with Jamie. Thanks for a memorable vacation OBT!”

Dale A.

Self-Guided Tour in Provence

“Thank you for a great trip. It might have been my favorite in Europe ever. It was totally trip that I wanted. Lars went above and beyond!”

Shawn K.

Custom Self Guided Tour

“We had one of the trips of a lifetime organized by Outfitter. We had originally planned to organize the trip ourselves, but we were SO glad we chose Outfitter. They planned great days of riding, put us up in charming hotels with great food, and took care of all the hassles of pickups and baggage transport, etc. We could not have been happier with our trip and will definitely use them for our next one!”

Will W.

Custom Self Guided Tour

“It was amazing! It was well organized and Bruno did a very good job. He is a nice guy, we really enjoy our trip. The hotels were great, cities and routes were very very nice. Thank you, we have really enjoyed our vacation by bike!”

Veronique M.

Self Guided Tour

“Fantastic tour. The routes were all exceptionally well planned. The climb up the Ventoux was epic. The descent was white knuckles and we loved every minute of it. Each day we rode a 2-3 hours in the morning and 2-3 hours in the afternoon. Lunch was usually 2-3 hours. The restaurants were recommended by our guide, Arthur. The Provencal country food was absolutely unbelievably delicious. Independent of distance, terrain or climbs, we finished each day around 4:30 pm. The accommodations were not Four Seasons but more than adequate. Each hotel or bed and breakfast had its own charm and character. I actually preferred these over the Four Seasons. They fit the theme.

The guide, Arthur was great. A Provence native, he is an endless resource person. Somehow, he always managed to pop up when we needed him (like portage our wine purchases).

If you want to have a great, well planned, supported bike adventure, look no further. We changed to this company at the last minute. Great decision.”

Dwanye H.

Custom Self Guided Tour

“I always had an idea that I wanted to go see the Tour de France once in my life. Well, I have now gone on three TdF trips with Outfitter Bicycle Tours as the experience was that good. Jamie and Joy’s low key, friendly and flexible approach made riding in the Alps an amazing experience. They did a great job of helping me determine what would maximize my experience. If I wanted an easier day, they had a suggestion to make that happen. If I wanted to try a different climb than the “recommended” route, they were able to help me make that happen.

Support was great and they were there when we really needed help when we got caught in bad weather. Accommodations can be a bit tricky in the Alps during the tour, but we always stayed in lovely places that had good to great food. Overall, one of the best values you gan get for your cycling tour dollars.”

 

Geoff Harris

Guided TdF Tour

“My dad and I had a great trip to Asheville, NC on a self guided tour where Jamie and his staff were excellent. Not only were they super flexible with where we wanted to ride but also very helpful in recommending best spots to eat/drink around town. They took care of all the logistics and planning and we just had to show up and ride.  Already thinking about another trip and would definitely recommend to friends.”

Kyle & Gregg Caruso

Self Guided Tour

“Before booking my Best of Provence – Relaxed 7 Night solo riding tour, I had not ridden a bike for more than a couple of hours at a time let alone six days in a row! So, coming into my tour, I had no idea what I was getting myself into or whether I would be able to even complete the journey, however the itinerary that Outfitter Bicycle Tours had designed for me, gently taking me through Provence’s old Beaux Villes, lavender fields and vineyards was too enticing, I couldn’t resist! So without training, padded bicycle shorts or a helmet I arrived in Avignon to find it all there waiting for me. Outfitter Bicycle Tours had everything I needed ready to go and all I had to do was simply ride and enjoy. With everything taken care of, I was left to be enveloped by a hedonistic love affair with riding, food, wine, Provencale life and the most beautiful countryside in France.

Each day began with a delicious breakfast at the hotel followed by a quick meeting with the support crew to ensure that I had everything I needed for the day and that the bike was in top shape before I set off on my journey up and down the rolling hills of Provence. The day’s ride would take me past old stone churches and courtyard fountains; across stone bridges and alongside pretty streams; through the vineyards busy with farmers picking grapes; past other cyclists who would wish you a good day and a good journey; and into the Beaux Villes of Provence where I would stop for a coffee and something sweet from the bakery.

My itinerary provided me with an opportunity to stop in at the vineyards and wine caves and enjoy long lunches on a restaurant terrace by the river or in a beautiful hilltop village looking through the heady blue haze that covered the gorgeous Provencale landscape below. Being able to choose my own pace provided me with plenty of opportunity to take photos, chat with other riders and tourists over lunch or dinner, take detours on impulse and always finish with a relax at the end of each day by the pool or with a massage and a sumptuous dinner in the stunning hotels chosen by Outfitters.

By the time that my six days came to an end I was riding like a pro, alright semi-pro, and I had made the decision to stay longer in Provence and tackle the coveted Mont Ventoux! Pas de problem.

Now, it has been months since I rode through Provence with Outfitter Bicycle Tours but there is not a day that goes by that I don’t think about that journey. It has inspired me to purchase my own bike and ride every week. My journeys are not quite the same but I still love to ride and it keeps me connected to where it all began in Provence.”

Jodi Stolle

Self Guided Tour

“The support was incredible – so nice to have a car on the route for water, and so we did not have to lug gear for weather changes. With all the elevation, this was comforting. Exceptional mechanical support. We did not expect this kind of on-road support!”

Geri M.

Guided Mountain Tour

“I was able to watch Tour de France action when I wanted and ride the beautiful roads and passes of France when I wanted, and the flexibility to do either was what I most appreciated. Conquering Mont Ventoux, Col d Galibier, Col d Semnoz, Col d Serene, Alpe de Huez, riding alongside Andy Schleck and Jens Voigt on their rest day, and 40+ mph descents that went on for miles are just some of the highlights made possible by Gilpin’s careful planning.”

Andrew Murray

Guided Mountain Tour – Tour de France

“The team at the Outfitter Bicycle Tours put together an amazing holiday that I’ll never forget. We had great places to stay/eat and we were always in the thick of the action. The tour rides catered for riders of all levels and we somehow managed to visit my favourite team on a tour ride! I’ll be back to do it all again soon.”

Dennis Orpilla

Guided Climbing Tour – Tour de France

“We’ve returned home now and I wanted to say a big thank you for a wonderful trip. It came off without a hitch and we enjoyed many of the routes you mapped out for us. Happily, after our wives built their confidence, the only day we ended up truncating was the first day, when we rode directly from Le Thor to Fontaine de Vaucluse through Ile sur la Sorgue. We also added Oppede le Vieux on the second day, which is a worthwhile stop. Thanks again for your professionalism and patience with our ever-changing plans.”

Michael K.

Self Guided Tour

“Bruno speaks English very well. He is extremely knowledgeable about food like where to eat and regional dishes and wines, accommodations and the roads. He asks feedback on the places we stayed and the quality of the food. He was very responsive our cycling needs too. When we needed sag help he was there quickly and no complaints.”

Ronald C.

Self Guided Tour

“We thoroughly enjoyed every aspect of this tour – well thought out bike routes, very good hotel accommodations (nice, clean rooms and substantial breakfasts), and excellent choice of breweries and brewery restaurants (including brewery tours when available). It was obvious that a great deal of attention to detail had been given to this tour and customer service and client satisfaction was of utmost importance to OBT. We will definitely take another tour with OBT in the future.”

Victor & Julie

Craft Beer Tour

“Excellent in all aspects. Bikes were well setup and maintained. Lodging was just wonderful. Routes were well laid out and avoided big roads and big towns. Enough hills to remind us where we were without killing us. Responsiveness of team in California and on the ground was just excellent. We will do more tours with Outfitter Bicycle Tours.”

Jim & Karen F.

Self Guided Tour

“The careful and excellent detailed preplanning, reservations, and auxiliary service were well done and made our trip easy and seamless!”

The Hartmann Family

Custom Self Guided Tour

“Outfitter Bicycle Tours were wonderful- Jamie Gilpin is an excellent communicator and responds quickly to questions and needs. Bruno Baldini is an excellent tour guide, responsive, on time and a skilled cyclist. We have plans to definitely do another tour. Overall, an A+++ trip full of fantastic memories!

Todd & Tanya Mace

Self Guided Tour

“We had an absolutely incredible time! Everything was perfect. The routes, the hotels, and the food was fantastic!…We absolutely had more fun and had a greater experience than we were expecting and our expectations were already very high! So thank you very much! We will definitely recommend you to our friends and will hopefully have the opportunity to work with you again on another tour!”

Doug Baker

Custom Self Guided Climbing Tour

“The countryside is every bit as lovely as we had expected, the routes offered really pleasant riding with excellent variety. We do love the self-guided style trips (this was our 3rd with your organization), with flexibility to ride at our own pace, to stop whenever and wherever we care to. The only pressure is to arrive at the evening’s destination by cocktail hour!”

Bill & Terry Krivan

Self Guided Tour

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